Case Study · AI Customer Support
How AptEdge booked 175+ meetings with CX executives.
AptEdge, an AI-powered customer support platform, needed meetings with VPs of Customer Support and CX executives to build pipeline ahead of fundraising. Accelerain Training advised on a sales acceleration program that generated 175+ meetings and several closed mid-market deals. AptEdge then raised an $11M seed round.
AptEdge case study at a glance
| Client | AptEdge |
|---|---|
| What they do | An AI-powered customer support platform that helps enterprise support teams resolve tickets faster |
| Problem | Needed meetings with VPs of Customer Support and CX executives to build pipeline ahead of fundraising |
| Solution | Advised on a sales acceleration program targeting CX executives |
| Outcome | 175+ meetings and several closed mid-market deals |
| Company milestone | $11M seed round (June 2023) |
What problem was AptEdge facing?
AptEdge needed to generate meetings with VPs of Customer Support and CX executives to build pipeline ahead of fundraising.
How did Accelerain Training solve it?
Accelerain Training advised on a sales acceleration program targeting CX executives.
What results did AptEdge achieve?
AptEdge generated 175+ meetings and closed several mid-market deals.
In June 2023, AptEdge announced an oversubscribed $11 million seed+ round led by Stage 2 Capital, with participation from Unusual Ventures, National Grid Partners, Carya Venture Partners and Counterpart Ventures.
Frequently asked questions
What results did AptEdge get from working with Accelerain Training?
AptEdge generated 175+ meetings and closed several mid-market deals.
What does AptEdge do?
AptEdge is an AI-powered customer support platform that helps enterprise support teams resolve tickets faster.
What problem did AptEdge need to solve?
AptEdge needed to generate meetings with VPs of Customer Support and CX executives to build pipeline ahead of fundraising.
What happened to AptEdge after working with Accelerain Training?
In June 2023, AptEdge announced an oversubscribed $11 million seed+ round led by Stage 2 Capital, with participation from Unusual Ventures, National Grid Partners, Carya Venture Partners and Counterpart Ventures.
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